CURRENT AS AT NOVEMBER 2025

At Mickies Bikkies Pty Ltd ATF The Mickies Bikkies Unit Trust ACN 616128860 t/as Kez’s Kitchen (“Kez’s Kitchen”, “we”, “us”) your privacy is important to us. We are committed to protecting your privacy when managing your personal information. We have policies and procedures to ensure that all personal information is handled carefully and securely in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (“Privacy Act”).

The purpose of this Privacy Policy is to tell you:

• what kind of personal information we may gather about you;
• how we may use that information and the choices you have regarding our use of such information;
• whether we disclose your personal information to anyone;
• how you may inquire, access and/or seek correction of your personal information and our access and correction handling procedure; and
• how you may alert us about an alleged breach of the APPs and our complaint handling procedure.

Collection of information

The types of information that we collect from you will depend on the circumstances of
collection and on the service that we are providing to you.

Personal information

The type of personal information collected will be directly related to the specified purpose it has been collected for. How much of your personal information that you choose to disclose to us is completely up to you. The only way we know something about you personally is if you provide it to us. However, failure to provide certain information may result in Kez’s Kitchen being unable to provide you with the relevant product or service.

We will make you aware of the purpose for which we collect the personal information and, where possible, the consequences of not providing it at the time of collection. For example:

• If you request products or services from us directly, we may collect information such as your name and contact details (i.e., billing and/or postal address, phone number(s) or email address), date of birth and/or credit card details.
• If you sign up to use a particular service such as our electronic direct mail (about product updates and developments, special events or promotions), or enter into a competition operated by us, we may collect information such as your date of birth and your interests and any other information required to provide that service to you (in addition to your name and contact details).
• If you participate in any surveys we, or a third party service provider acting on our behalf, may conduct from time to time on our website, personal information relating to your survey responses.
• If you make an inquiry, provide feedback or make a complaint to us, we may collect your name and contact details.
• If you are applying for employment with us, we may collect any information that is relevant to such employment including:
  • Your name and contact details (i.e., residential address, phone number(s) and/or email address)
  • Any other information relevant to the recruitment process (including any information contained in the application form and your resume).

You acknowledge that the personal information we collect from you is your own information or information which you have been authorized to provide us.

Sensitive information

Kez’s Kitchen does not generally collect sensitive information as defined under the Privacy
Act, such as racial or ethnicity information, political opinions or associations, criminal
records or health information. However, subject to obtaining your prior consent, Kez’s
Kitchen may collect sensitive information from you in the course of considering an
application for employment.

Unsolicited information

Where unsolicited information is received by Kez’s Kitchen we will determine, within a
reasonable period of time, whether or not we would be permitted to collect the
information under the APPs. If it would not be permitted for Kez’s Kitchen to collect the
information, we will destroy the information or ensure it is de-identified as soon as
practicable. Otherwise, Kez’s Kitchen may retain the information in accordance with the
terms of this policy.

Anonymous information

We may also collect information about visitors to our website(s). For example, we may collect:

• statistical information about the number of visitors to the websites and the date, time and duration of visits;
• the name of the domain/URL from which you access our websites;
• the internet protocol address.

However, we do not collect information about the identity of the visitors unless they voluntarily provide that information.

Method of collection

This personal information will only be collected through lawful and fair means and not in an unreasonably intrusive way. Kez’s Kitchen collects your personal information when you
deal with us directly, including via our website(s), via forms or correspondence (ie by mail
or email), over the phone or in person. Kez’s Kitchen may also collect personal information
through our related bodies corporate and our third party service providers (such as data
relating to survey

Use of personal information

Kez’s Kitchen will use the personal information you have chosen to provide us for the
purpose for which you provided it or a related secondary purpose which you would
reasonably expect. Kez’s Kitchen will not use it for any other purpose without your
consent, unless permitted or required by law. Generally, we will use your personal
information for the following purposes:

• Providing the products and/or services you have requested from Kez’s Kitchen including:
  • to process sales transactions;
  • to deliver the products or services to you;
  • to register you for a service requested by you, such as our emails or competitions and administering such services;
  • to manage warranty claims;
  • to respond to any inquiries, feedback or complaints made by you;
  • direct marketing of products and services which we believe may interest you;
  • assisting us to improve our products, services, and website(s);
  • processing and assessing employment applications for current and future positions;
  • otherwise managing our internal business operations and processes.

Direct marketing

Kez’s Kitchen will only use your personal information for the purpose of direct marketing
activities where we have obtained your consent to do so, or in circumstances where we
have collected the information directly from you and you would reasonably expect that
your personal information would be used or disclosed for this purpose. We may also share
your personal information with our related entities, so that they can provide you directly
with marketing material about their products and services. Kez’s Kitchen will provide you
with the opportunity to “opt out” of receiving marketing materials at the time of
collection and/or at any time afterwards by either unsubscribing from the email service or
contacting our Privacy Officer via the contact details provided below.

Use of anonymous information

Kez’s Kitchen gathers anonymous information to:

• monitor the use of our website(s);
• help us make improvements to the website(s);
• offer relevant information and services to as many users as possible.

Disclosure

There will be occasions where it will be necessary for Kez’s Kitchen to disclose your
personal information to third parties. Kez’s Kitchen may disclose your personal
information to:

• Contractors and third-party service providers on a confidential basis that we use in the ordinary course of our business (marketing agencies, data processors, delivery companies, finance agencies, etc.)
• Government authorities or other third parties as required by law;
• Any other purpose that you have consented to.

Transfer of information outside Australia

Kez’s Kitchen will not disclose your personal information to recipients outside of Australia.
Other than as stated above, we do not disclose personal information that you may give us
to any organisation or person outside of Kez’s Kitchen unless you have authorised us to do
so.

No sale of personal information

Under no circumstances will Kez’s Kitchen sell or receive payment for licensing or
disclosing your personal information.

Security

The security of your information is important to us. Kez’s Kitchen operates secure data
networks that are designed to protect your privacy and security. When we have collected
information about you it cannot be seen or modified by anyone else. Kez’s Kitchen has
implemented generally acceptable standards of technology and operational security to
ensure personal information (in both physical and electronic form) is protected against
loss, misuse, interference and unauthorized access. Only authorized Kez’s Kitchen
personnel and contractors are provided access to personal information and have agreed
to ensure the confidentiality of this information. Reasonable steps are taken to destroy or
permanently de-identify any personal information that is no longer required. We review
and update our security measures in light of current technologies. You should however be
aware that the internet is not a secure environment and information

Data quality, access and correction

You may at any time, request access to personal information that Kez’s Kitchen holds about you by making a request to our Privacy Officer at the address or email address
below. We will endeavour to process any requests for access to personal information
within a reasonable period of time. Where possible, we will provide you with access to
that information either by providing you with copies of the information requested,
allowing you to inspect the information requested, or providing you with a summary of
the information held. If we need to deny your request for access we will let you know why
and inform you how you may lodge a complaint regarding this decision. Generally this will
only be in cases where providing access would be unlawful or is subject to a potential legal
claim or proceeding. Kez’s Kitchen may charge a nominal fee for supplying personal
information

Correction

We will try to ensure that all information we collect, use or disclose about you is accurate,
complete, up-to-date and relevant to the service being provided. Otherwise, if you
discover or suspect that there is an error or information is missing, please forward your
request for correction to our Privacy Officer in writing at the address or email address
below. Our Privacy Officer will consider your request and as soon as practicable manage
the correction of your personal information and will update you in writing. If your
correction request is refused, our Privacy Officer will provide you within a reasonable
period of time the reasons for such refusal and inform you of the complaint process (see
below).

Complaints about privacy

If you have any complaints relating to the management of your personal information or if
you believe there has been a breach of the APPs by Kez’s Kitchen, please forward your
complaint in writing to our Privacy Officer at the address or email address below. Our
Privacy Officer will consider the complaint and advise you of their decision in writing
within a reasonable time from receipt of the complaint. If our Privacy Officer decides that
there has been a breach of the APPs, s/he will endeavour to ensure that the breach is
rectified within 30 days from the date of the decision and will update you in writing. If the
breach has not been rectified within 30 days, then our Privacy Officer will inform Kez’s
Kitchen’s Managing Director in order to resolve the matter. If you are still not satisfied
after lodging a complaint with us and given us a reasonable time to respond, then we
suggest that you contact the Office of the Australian Information Commissioner by:
Phone: 1300 363 992 (local call cost, but calls from mobile and pay phones may incur
higher charges). If calling from overseas (including Norfolk Island): +61 2 9284 9749
TTY: 1800 620 241 (this number is dedicated to the hearing impaired only, no voice calls.)
TIS: Translating and Interpreting Service: 131 450 (If you don’t speak English or English is
your second language and you need assistance and ask for the Office of the Australian
Information Commissioner)

Post: GPO Box 2999 Canberra ACT 2601
Fax: +61 2 9284 9666 Email: enquiries@oaic.gov.au
Kez’s Kitchen Privacy Officer Contact: privacy@kezs.com.au